Vendor Resale Policy
The Hatchling Sinclair Group Corporation (dba Unapologetic Coffee) partners with authorized resellers (“Resellers”) to market, promote, and sell consumer products via online websites and other channels, under the brand names and trade dresses owned or licensed by The Hatchling Sinclair Group Corporation, including, but not limited to, the Unapologetic Coffee and Hatchling Sinclair LLC trademarks (“Products”). To be considered an authorized Reseller, a business must comply with the requirements set forth below. Unapologetic Coffee may revoke such authorization at any time for any reason, including, but not limited to, a Reseller’s failure to meet or continue to maintain its business in compliance with this Policy. Unapologetic Coffee reserves the right to modify these terms and conditions at any time.
Unapologetic Coffee relies upon its Resellers to preserve supply chain integrity that is critical to maintaining the value of Unapologetic Coffee Products in the marketplace. Resellers may purchase Unapologetic Coffee Products only from Unapologetic Coffee or an authorized distributor of Unapologetic Coffee. Products not purchased from Unapologetic Coffee or its authorized distributors could be damaged or stored in conditions that might compromise Product integrity or be out of compliance with Unapologetic Coffee’ rigorous quality and safety standards. To ensure the safety and well-being of the end users of the Products, a Reseller shall cooperate with Unapologetic Coffee should any Product need to be recalled or safety information disseminated to consumers. Products purchased outside the authorized supply chain will void any warranty that Unapologetic Coffee might offer.
Resellers must use their best efforts to ensure that only consumers purchase the Products. Resellers may not sell or otherwise distribute products to any business-to-business (B2B) account, freight forwarder, retailer, or drop-shipper, or sell a quantity of Product to a third party that suggests that the purchaser intends to resell the products. Resellers may only sell the Products through its own physical store locations (including temporary storefronts at events or tradeshows) or through the Reseller’s own catalog and website. Resellers SHALL NOT promote, market, advertise, offer to sell or sell any Unapologetic Coffee Products on or through any online marketplace or auction service including, but not limited to 3rd party websites such as Alibaba.com, Amazon.com (.ca, .de, .es, .fr, .it, .mx, .uk), Buy.com, Craiglist.com, Ebay.com, Facebook Marketplace, Jet.com, Newegg.com, Overstock.com, Rakuten.com, Sears.com and Walmart.com. Note: Unapologetic Coffee actively participates in the Amazon.com Brand Registry Program, and similar programs, to prevent the advertising and sale of unauthorized, infringing and/or counterfeit merchandise. Unauthorized sale ads or auction of Unapologetic Coffee Products on Amazon or other sites will be removed or taken down as they are discovered.
Unapologetic Coffee has guidelines for displaying its brands, trademarks, copies of Product labels or photos of Products. Relabeling, repackaging (including the separation of bundled Products or the bundling of Products), and other alterations to the Products or packaging are not permitted without Unapologetic Coffee’ prior written consent. Authorized Resellers have a revocable non-exclusive, non-transferable license to use Unapologetic Coffee’ brand names, logos, trademarks, trade dress, copyrights, and other intellectual property associated with the Products (“Unapologetic Coffee IP”) solely for the purpose of marketing and selling the Products. However, reselling Unapologetic Coffee Products on a website(s) that attempts to use Unapologetic Coffee’ trademarks in whole or in part as a website domain is prohibited.
On-line Resellers must publish and maintain a publicly accessible privacy policy and comply with all applicable laws, rules, regulations and policies related to advertising, sale, and marketing of Unapologetic Coffee Products on Reseller’s website. No Reseller shall make any claims that are misleading or inaccurate. Resellers must provide a high level of sales support. In resolving customer issues in a timely and courteous manner, Resellers must promptly provide Unapologetic Coffee with such information as Unapologetic Coffee may request concerning its Products.
Unapologetic Coffee does not guarantee that it will accept or will continue to accept any purchase order regardless of whether a customer is an authorized Reseller. Unapologetic Coffee may cancel or refuse to fulfill any purchase order, at any time, and for any reason. By purchasing Unapologetic Coffee Products, purchaser acknowledges and agrees that they are not an agent or employee of Unapologetic Coffee and will not hold themselves out as one, nor act for or bind Unapologetic Coffee in any way.
Report violations of this Policy to resale@unapologeticcoffee.us
Noncompliance with this Resale Policy may subject a Reseller to further legal action.